We're based in Coeur d'Alene. We don't keep a second location or a standing crew in Dalton Gardens, Hayden, Rathdrum, Harrison, Athol, or Spirit Lake - every job in those towns is a truck coming out from here. That's worth saying plainly because it affects scheduling: a same-day call in Dalton Gardens, 2 miles away, is a different ask than a same-day call in Spirit Lake, 18 miles out, especially late in the day.
With roughly 11,866 households in the service area and about 7,960 of those owner-occupied houses, we're working on homeowners' doors, not property-management volume, which is part of why we walk through what's wrong before quoting anything. The limitation worth naming here: if a part needs to be special-ordered for an older door, we'll tell you the wait up front rather than promise a same-visit fix we can't back up.